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House rules

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House Rules

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Nothing screams fun like rules...but you've gotta have em.

House Rules

Important Information

Due to liquor licencing requirements, after a certain time all guests entering our venues must be over the age of 18 and have a valid form of physical ID on their person. If you appear to be under the age of 25, we may require you to produce identification to prove you are over the age of 18.

Our venue's minor cut-off time varies by location. Please check either below, or your venue's location page for more information.

Minors

We welcome minors and under 18's in our venues before a certain time, this varies per venue so please see below:

VIC

Strike Eastland, Glen Waverley, Highpoint, and Bayside allow under-18s in the venue until 9m. Sunday - Thursday, and 8pm Friday - Saturday.

Strike Melbourne Central and QV allow under 18s in venue until 8pm each night.

At our Chadstone venue, under 18s are permitted in the venue before 8pm Friday - Saturday and before 11pm Sunday - Thursday. While unaccompanied minors and under 18’s are permitted prior to these listed time, we request that pre-teens and younger children are accompanied by a responsible adult. After these times, under 18s are not permitted in venue.

Due to our liquor licence requirements, unaccompanied minors may not be allowed into licensed areas of our venues. This can sometimes include our activities and entertainment areas.

NSW

Please note at all of our New South Wales venues, we do not allow minors or under 18's in our venues after 9pm Sunday - Thursday (8pm for King St Wharf), and 8pm Friday - Saturday for all venues.

At Strike King Street Wharf we do not allow minors or under 18's in this venue after 8pm. Due to our liquor licence requirements, we have a strict policy at Strike King Street Wharf that all minors or under 18’s must be accompanied by a responsible adult at all times.

At Castle Towers, Charlestown, Entertainment Quarter, Macquarie and Chatswood, we do not allow minors or under 18's after 9pm Sunday - Thursday and 8pm Friday - Saturday. While unaccompanied minors and under 18’s are permitted at these venues prior to these times, we request that pre-teens and younger children are accompanied by a responsible adult.

QLD

Please note at our Brisbane CIty venue, we do not allow minors or under 18's after 8pm Monday - Sunday.

At our Sunshine Coast venue, we do not allow minors or under 18's after 9pm Monday - Sunday.

At our Cavill venue, we do not allow minors or under 18's after 10pm Sunday - Thursday and 8pm Friday - Saturday.

While unaccompanied minors and under 18’s are permitted at these QLD Strike venues prior to the listed times, we request that pre-teens and younger children are accompanied by a responsible adult.

WA

Please note at our Carousel, Karrinyup and Forrest Chase venues, we do not allow minors or under 18's in our venues after 8pm Monday - Sunday While unaccompanied minors and under 18’s are permitted at Strike Carousel, Strike Karrinyup and Strike Forrest Chase prior to the 8pm, we request that pre-teens and younger children are accompanied by a responsible adult. Due to our liquor licence requirements, unaccompanied minors won’t be allowed into licensed areas at Carousel (which includes the outdoor terrace and adjoining bar and seating area) and some areas in Forrest Chase (this may include entertainment and activity areas where alcohol is present).

Strike Fremantle does not allow minors or under 18’s in the venue after 8pm Monday - Sunday.

SA

At our Rundle Place venue, under 18s are permitted in the venue before 8pm Friday - Saturday. While unaccompanied minors and under 18s are permitted prior to these listed times, we request that pre-teens and younger children are accompanied by a responsible adult. After these times, under 18s are not permitted in venue.

Valid Forms of Identification

Please note, if you wish to purchase alcohol or be in a licensed area of our venues you will need to have a valid form of ID. You will also need a valid ID to enter or be in our venues after certain times. If you are acting as a responsible adult you will also need to have your ID on you. If you are over 18 bring your ID along to make sure you aren’t disappointed. See below for the forms of identification that are accepted in each state.

 NSW

We accept driver or rider licences and permits issued within Australia or any foreign country, NSW & SA Digital IDs, Australian and International passports, NSW photo cards, International Drivers licence with Photo and birth date, proof of age cards and Keypass identity cards. Foreign types of ID need to be scannable documents for our Darlinghurst venue due to Kings Cross Liquor Licensing restrictions and patron scanners in place.

QLD

We accept driver or rider licences and learners permits issued within Australia, Australian and International passports, QLD digital licence, valid proof of age cards and Keypass identity cards (Digital keypass is also accepted ONLY in the app - no screenshots or photos). A foreign driver's licence may be accepted as evidence of age provided it has a photo and the licence holder's date of birth. If the licence is not written in English, the licence holder should present an international driver permit issued in the foreign country of origin (and including a photo of the licence holder and translation) with their foreign driver licence.

 VIC

We accept valid driver or rider licences and learner permits issued within Australia, NSW & SA Digital IDs, Australian and International passports, proof of age cards and Keypass identity cards (Digital keypass is also accepted ONLY in the app - no screenshots or photos). A foreign driver's licence may be accepted as evidence of age provided it has a photo and the licence holder's date of birth. If the licence is not written in English, the licence holder should present an international driver permit issued in the foreign country of origin (and including a photo of the licence holder and translation) with their foreign driver licence.

WA

We accept current driver or rider licences and permits issued within Australia, Australian and International passports, WA proof of age cards, Valid and not expired Proof of age cards issued by Australia Post, Digital Keypass is also accepted ONLY in the app (no screenshots or photos). Foreign drivers licences are also accepted if in English and show name, DOB & photo.

SA

We accept valid driver or rider licences and learner permits issued within Australia, NSW & SA Digital IDs, Australian and International passports, proof of age cards and Keypass identity cards (Digital keypass is also accepted ONLY in the app - no screenshots or photos). 

General Entertainment

- We recommend that you arrive at least 5-15 minutes prior to your reservation to check in at reception.

- Inappropriate behaviour, disorderly conduct, aggression, discrimination, intoxication, or other disruptive behaviour, may result in refusal of service, refusal of entry or being ejected from the venue.

- When in the venue, all children must be accompanied by a responsible adult at all times. Children under the age of 13 are only allowed in the venue, with a responsible adult. Curfews apply and liquor laws for minors come into play.

- Children can complete all activities in our venues at the discretion of their responsible Parent or Guardian. However, a parent or guardian could be required to accompany, supervise or assist with play.

- Guests need to comply with relevant state laws & guidelines for the consumption of alcoholic beverages.

- No external food or drink is allowed in the venue.

- Guests need to follow the direction of the staff in the venue. Failure to do so may result in you being asked to leave.

- If you are running late to a booking, we cannot guarantee you will be able to finish your booked activity and may have it finished early, or rescheduled.

- No refunds will be given for a change of mind. This includes partial or full refunds.

- To change a booking, you can do so by calling our concierge team at least 24 hours prior to the booking, and is subject to availability and price. Guests may incur additional costs depending on the revised day/time/venue of the booking and be required to pay any difference on arrival.

- All bookings require a credit card / cash deposit be left at reception before the session starts.

- Any damage to Strike Bowling property will result in you paying the repair and/or replacement fee.

- We do not accept any responsibility for any personal property that is brought to a Strike Bowling venue.

Activity Rules

Remember these rules while letting your hair down:

BOWLING

- Do not step over or proceed past the foul line at any time. (That’s the massive black line at the start of the lane if you didn’t know)

- Do not bowl more than one ball down the lane at any time. Only one guest bowling at a time.

- We offer our Strike Bowling shoes as part of the experience. To ensure you look good on the lanes and to assist with your bowling action. (Stilettos look hot but not practical). Guests can wear their own footwear so long as they are deemed safe and appropriate. (Closed toe and flat soled e.g. trainers, sneakers, boat shoe).

- Strike bowling shoes must not be worn outside. (This is technically stealing)

- Do not place your hands inside the ball return (unless you have fully insured them beforehand)

- We allow 6 people per lane. For groups more than 6 we can split across multiple adjacent lanes.

- Any lane faults must be reported to reception. (Just because your mother says you're technical doesn’t mean it’s true)

- While a fault is being attended to, no balls are to be sent down the lane.

- For the safety of all guests, any lane misuse will result in games being immediately suspended.

LASER TAG

- We recommend all personal belongings such as keys, wallets, phones etc are left outside of the arena. We suggest using one of the lockers.

- No running, climbing on or touching props.

- Stay within the boundaries of the arena.

- The phaser should not be used to hit, push or harm another guest or props.

- Misuse may result in the deactivation of your laser vest and being removed from the game.

- No Food or drink can be taken in the arena or armoury.

- We generally suggest players be over the age of 5 to play, however even older as our laser tag arenas can be a bit dark and sometimes scary for the little ones. Players also need to be capable of wearing a 2.5kg laser tag pack.

DARTS

- A credit card MUST be provided and held for the duration the Oche is held to cover incidentals (darts, props, equipment). The term Oche (pronounced Or-ki) is defined as the line behind which darts players stand when throwing.

- One player throwing at a time, and one dart at a time.

- Darts are to be thrown at the dart board only, please be mindful of the sharp end of darts.

- Collect your own darts once finished your turn and hand over to the next player.

- No persons, beverages or items past the foul line

- Do not throw the darts too hard at the board, it will bounce back.

KARAOKE

- A credit card MUST be provided and held for the duration of the karaoke experience to cover incidentals (props, equipment).

- No Mic drops! Guests are responsible for any damages in the Karaoke room, including equipment and furniture.

- We accept no responsibility for any personal property that is brought to the venue.

ESCAPE ROOMS

- No phones or similar electronic devices are allowed inside the room. These will be safely locked away while you’re playing. Google does not know the answers so will just distract you and we also dont want images online spoiling the experience for other guests.

- You may take other items such as keys and wallets inside the room. But we recommend locking them away as well as they will not help you and may distract you.

- Unfortunately, no Alcohol or other drinks are to be taken into the room.

- You will find a blue or green illuminated button in each room. These are not part of the game. In the event that you need to leave the room, press this button and it will unlock the door to escape. Be aware that improper use of these buttons will ruin your game experience.

- There are no clues above shoulder height. Please don’t climb up objects or unscrew light bulbs or play with the fire sprinklers or the cameras.

- Don’t try and force anything open - 2 fingers of force is all that is required. There are some delicate puzzles inside the room. Everything that is supposed to move, will do so freely.

- Everything that you find in the room, needs to stay inside the room. The Game Master will get you to leave everything for the game in the game at the end of your challenge. They will also do a quick reset of the room in case things have accidentally ended up in your pockets.

- Please notify the Game Master about any medical background concerning Epilepsy, Colour Blindness, or Cardiovascular conditions, as the rooms might contain flashing lights, jump scares, triggering content, and/or puzzles that require you to perceive colors.

- Please read the information relating to each escape room carefully before booking. Most of our escape rooms have an age limit of 15+ due to adult themes. However, for rooms like Jailbreak or Moonshot, we do allow children who are aged 8+ with adult supervision. 

Responsible Adult

A responsible adult is defined as a person who is over the age of 25 years and is:

- A parent, step-parent or guardian of the minor

- The minor’s spouse or de facto partner

- An adult who has 'parental rights, duties and responsibilities' in relation to the minor for the time being, standing in as the parent of the minor e.g. Grandparents, aunt/uncle, or person in charge of an organised sporting group or school group. They must also have a valid ID on their person for the duration of the visit.

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